Taskmo: Tech-Driven B2B Startup

We are building for New Bharat. We are building for the Next Billion Users.

About us:

Taskmo (FeedMypockets formerly) is Task fulfillment platform. We are B2B managed marketplace that offers a digital-first approach in fulfillment and supply chain solutions for the businesses.Being a Task fulfillment platform we are connecting businesses with vetted gig workers.

Founded in 2017 with a Facebook page campaign, today Taskmo has more than 1 million gig workers and 500+ companies on the platform. We are addressing the world's largest gig economy market with a digital and tech-driven approach.

Awards:

  • KSDC (Karnataka Skill Development Corp) award, Government of Karnataka.
  • Startup of the year 2019 - Deccan Herald in association with Radio Mirchi
  • 10 best startups to work for - Silicon India

What we offer you:

  • Competitive salary, discretionary annual bonus scheme and entitling with Taskmo Crew
  • Full medical, accident as well as life insurance benefits
  • Working very closely with Founders, mentors and stake-holders
  • Well stocked pantry
  • Employee Assistance Programs
  • Frequent employee events and social hangouts

Roles & Resposibilities

  • Receiving or making a high volume of calls from or to customers.
  • Striving to achieve first call resolution and maintain the quality of service provided by the call center.
  • Responding efficiently to customers and creating a positive experience.
  • Understanding and using the required software, reports, tools, and metrics.
  • Transferring and escalating the calls to the appropriate department if needed.

Requirements

  • Any Degree
  • More education or experience may be preferred.
  • Exceptional telephone manner, customer service skills, active listening skills, verbal, and written communication skills.
  • Proficiency with computers, especially with regards to CRM software.
  • Strong time management skills.
  • Being able to speak more than one language fluently would be highly advantageous.

Experience

2 years experience

Employment Terms

Full time, at our HQ in Bangalore, KA

Location

Visit to explore the world

Jayanagar 3rd block, Bangalore - 560011.

Make a Call

Let’s talk with our experts

8448449069

Mon - sat: 09.00 to 18.00

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